Category
10 articles
Most SMEs discover what their broadband or phone contract actually says only when the line drops on a Friday afternoon. This guide examines SLAs, exit charges, price-rise clauses and fault response commitments — and lists the five terms worth negotiating before you sign.
We follow a fictional five-person accountancy firm through a live broadband switchover, minute by minute, from the engineer's arrival to the first successful video call on the new line. The result is a realistic rehearsal for any SME weighing up a move.
Downtime costs UK small businesses far more than the price of a second connection. We run the numbers on failover broadband, from dual-WAN routers to 5G backup, and show how to make the case for resilience without stretching the budget.
A connection that performs beautifully in the early morning can falter badly by mid-afternoon, when the whole team is online at once. We explain contention, shared cabinet capacity and peak-hour congestion — and set out a simple testing regime to establish what your line can genuinely deliver.
Openreach's withdrawal of the copper network will land unevenly across the UK, and some business streets will reach full fibre years before others. Here is how SMEs can work out where they stand, what to negotiate during the transition, and how to avoid being left on infrastructure nobody will support.
For a five-person business operating entirely remotely, the company's internet connection is no longer one line in one office — it is five residential connections scattered across the UK. This guide explains what operations and HR leads should check, when a home line needs a business-grade upgrade, and how to structure stipends and failover sensibly.
Headline prices are designed to be remembered; the small print is designed to be paid. This guide sets out a framework for UK SMEs to calculate the genuine 24-month cost of any broadband deal — before the contract is signed, not after.
A leased line can cost three or four times a full fibre connection — but for some businesses, every penny is justified. Here is a clear framework for knowing which camp you fall into.
Office relocations go wrong for predictable reasons: lines ordered too late, numbers lost in transit, and no plan for the gap in between. Here are the five mistakes we see most often — and a working backwards checklist to keep your communications live throughout the move.
With the PSTN switch-off looming, the gap between full fibre and standard broadband has become a boardroom issue rather than an IT footnote. We weigh the speeds, the costs and the timing so SME owners can upgrade with confidence — not panic.